FAQs

What is Audrey Atelier?

Audrey Atelier is a fashion label blending considered design with conscious resell. We create limited-edition pieces made in small runs, never more than 50 units per drop, and curate select vintage and pre-loved finds through our Past collections. Each piece is chosen or crafted with intention and care.

What’s the difference between Past and Present collections?

Our Present collections are original designs, created by us, produced in limited quantities, and made to last. Our Past collections are carefully sourced vintage or pre-loved pieces we’ve selected, styled, and released as part of a one-off, limited drop. Once they’re gone, they’re gone.

How often do you release new collections?

We don’t follow traditional fashion seasons. Drops are infrequent and intentionally slow. Sign up to our mailing list or follow us on Instagram to be the first to know when new pieces are launching.

Where are your clothes made?

Our Present pieces are designed in-house and made in limited runs with trusted production partners who share our values on quality, ethics, and sustainability. We’re proudly committed to slow, transparent fashion.

How do I know what size to get?

Each product page includes detailed sizing information and notes on fit. If you’re unsure, feel free to reach out via our contact form or Instagram DMs, we’re always happy to help you find your perfect fit.

Do you restock items once they sell out?

No,  part of our ethos is to keep things intentional and exclusive. Once a piece is gone, it won’t be restocked. We encourage you to shop with purpose and only buy what you truly love.

Can I return or exchange my order?

Due to the limited nature of our drops, we don’t accept returns for change of mind. However, if your item arrives damaged or the sizing is an issue, please reach out within 7 days of receiving your order and we’ll do our best to help.

How is my order packed and shipped?

Every order is hand-packed with care, using recyclable or compostable materials. We ship Australia-wide and offer international shipping on select items. You’ll receive tracking details once your parcel is on its way.

Do you offer local pick-up?

At this time, we don’t offer local pick-up, but stay tuned, as we’re exploring more community-driven ways to connect with you in future.

I have a vintage piece I want to resell. Can I submit it to Audrey Atelier?

We’re not accepting public submissions at the moment, but we love hearing from people passionate about slow fashion. You can reach out and say hello via our contact form or Instagram.

I missed out on a drop! Will there be more?

Yes, new pieces are always in the works, but we release them slowly and thoughtfully. Sign up to our newsletter to get early access to upcoming drops and rest assured, what’s meant for you won’t pass you by.