Shipping & delivery
All Audrey Atelier orders are dispatched from our Sydney warehouse, using Australia Post for domestic deliveries and DHL for international orders.
Processing Times:
- Orders placed Monday through Friday will be processed and shipped within 24-48 hours, subject to item availability and payment confirmation.
- Orders placed on Friday or over the weekend will ship on the following Monday.
- Following a launch, please allow 3-5 business days for processing due to high order volumes.
Domestic Shipping (Australia Post):
- Standard Shipping (3-7 business days)
- Express Shipping (1-3 business days)
Free shipping is available for orders over $200. Full details and costs:
| Order Value | Standard Shipping | Express Shipping |
|---|---|---|
| $0 - $200 | $14 | $20 |
| $200+ | Free Shipping | $20 |
| $250+ | Free Shipping | Free Shipping |
International Shipping (DHL): We ship worldwide! International shipping rates, transit times, and applicable fees vary by country. All taxes and duties will be calculated at checkout unless stated otherwise.
Here’s a snapshot of rates for some destinations:
| Country | Transit Time | Shipping Cost | Free Shipping Over | Duties & Taxes |
|---|---|---|---|---|
| United States (USD) | 1-3 days | $19 | $124.55 | Partially Included |
| United Kingdom (GBP) | 1-3 days | £15 | £98.67 | Included |
| Canada (CAD) | 2-7 days | $27 | $171.28 | Partially Included |
For more countries and details on duties, taxes, and returns, please refer to your local postal service.