Shipping & delivery
All Audrey Atelier orders are dispatched from our Sydney warehouse, using Australia Post for domestic deliveries and DHL for international orders.
Bundle Orders:
Will be shipped two weeks post approval of the moodbaord. These take longer to source so please keep in mind when purchasing.
Processing Times:
- Orders placed Monday through Friday will be processed and shipped within 24-48 hours, subject to item availability and payment confirmation.
- Orders placed on Friday or over the weekend will ship on the following Monday.
- Following a launch, please allow 3-5 business days for processing due to high order volumes.
Domestic Shipping (Australia Post):
- Standard Shipping (3-7 business days)
- Express Shipping (1-3 business days)
Free shipping is available for orders over $200. Full details and costs:
| Order Value | Standard Shipping | Express Shipping |
|---|---|---|
| $0 - $150 | $14 | $20 |
| $150+ | Free Shipping | $20 |
| $250+ | Free Shipping | Free Shipping |
International Shipping (DHL): We ship worldwide! International shipping rates, transit times, and applicable fees vary by country. All taxes and duties will be calculated at checkout unless stated otherwise.
Here’s a snapshot of rates for some destinations:
For more countries and details on duties, taxes, and returns, please refer to your local postal service.